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Symposium Demo Stage C
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Impactpitch
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Since the pandemic started, customer contact has shifted more and more from offline (physical stores) to online (web, apps, etc.) In this context, customer support DX is becoming increasingly important to turn customer contact that isn't face-to-face into an equivalent opportunity.
In this session we will introduce case studies of regional banks that have used Helpfeel to realize customer support DX, improve customer satisfaction, and enhance operational efficiency.
GMS is a global startup that offers FinTech services focused on financial inclusion. Our services create opportunities for hardworking individuals to access auto loans in four different countries, including Japan. We have partnered with approximately 20 financial institutions to address both national and regional challenges. Over the past three years, we have generated 20,000 auto loan applications in Japan.
During this session, we will present our previous case studies and discuss our collaborations with financial institutions. Additionally, we will delve into our data-driven approach to promoting financial inclusion."
Since the pandemic started, customer contact has shifted more and more from offline (physical stores) to online (web, apps, etc.) In this context, customer support DX is becoming increasingly important to turn customer contact that isn't face-to-face into an equivalent opportunity.
In this session we will introduce case studies of regional banks that have used Helpfeel to realize customer support DX, improve customer satisfaction, and enhance operational efficiency.
Unveiling the Future of Financial Business with our Stablecoin Issuance System for Financial Institutions on Japan Open Chain, Ethereum Compatible Public Blockchain. Our team has developed a stablecoin issuance system tailored for financial institutions, using Japan Open Chain, a public blockchain fully compatible with Ethereum. Our system adheres to Japan's new fund settlement law and provides asset-backed stability, enabling banks to issue their own unique stablecoins. Join us in our groundbreaking experiment as we explore the business opportunities that stablecoins bring to the next-generation of finance.
Among the SoftBank Corp. group companies, our company Leadinx, which is responsible for InsurTech business, is working to improve the value of insurance services and to make insurance services even easier to use and more reliable than they are now. In order to provide customers with an unprecedented UX, the power of digital is indispensable. We will introduce the digital value that Leadinx provides and the new UX of insurance that can be realized through that value, based on case studies.
This session consists of two parts showing SMBC Group's initiatives for non-financial digital services. The first part introduces the DX promotion of regional financial institutions using SMBC CLOUDSIGN. The second part shows our efforts to support decarbonization of financial institutions in a dialogue between partner companies Parsefoni and Allganize Japan.
Masatoshi joined dacadoo Japan in April 2021 and is currently in charge of Business Development in Japan.
After graduating from university, he joined a Japanese securities company. He then moved to an Australian IT venture company, where he oversaw sales, implementation, and customer support for financial accounting systems.
In 2000, he moved to the financial division at PwC Japan. He has consistently worked with financial institution clients at several foreign and IT consulting firms, helping them formulate IT strategies, support business reforms, and assist in the integration of financial solutions.
Established Global Mobility Service Inc. in 2013 to provide financial inclusion FinTech services. At the G20, GMS was selected as an "International Business Case that Contributes to Sustainable and Inclusive Growth".
With the aim of creating human-like software, we developed an intellectual production application "paper copi" and recorded sales of billons. After completing the master's program at Keio University Graduate School of Media and Governance, he moved to the United States in 2007 to establish Nota Inc., developing apps and the web for the world.Engaged in application and web development in the global market and succeeded in business. The current overseas sales ratio is over 30%. 2003 IPA Unexplored Software Creation Project Super Creator certification.
CEO of TRUSTDOCK Inc.
He is the founder of KYC as a Service, a suite of digital identity and eKYC APIs that comply with various regulations.
He is a frequent speaker and lecturer in the field of KYC and digital identity at events sponsored by the Ministry of Economy, Trade and Industry, the Financial Services Agency, and the Bank of Japan.
Graduated from the Department of Mathematics, Faculty of Science and Engineering, Waseda University, and completed the Financial Strategy Course (MBA), Graduate School of International Corporate Strategy, Hitotsubashi University.
After working as a corporation at a major commercial bank, he was in charge of credit risk model/AI development and solution planning and development for banks at The Risk Data Bank of Japan, Ltd. In recent years, he has been engaged in the development and provision of account information dynamic analysis solutions.
Participated in 2020 G.U.Labs.
Co-authors: “Era of SME Rating Acquisition”, “Artificial Intelligence and Bank Management” (Financial and Financial Situation Study Group)
After joining SoftBank in 2013, Jun was involved in corporate sales and new business development. He successfully completed multiple projects in the insurance field, mainly achieving alliances with overseas InsurTech companies, launching digital insurance on Yahoo and PayPay, and establishing the InsurTech company, LeadInX Inc. Currently, He is the head of business development for SoftBank's Fintech Business Unit and also serve as the COO/CISO of LeadInX Inc.