PROGRAM DAY3 | FIN/SUM 2023 | Fintech, the era of “Neoteric Individual”

dacadoo：Digital Health Technology Innovation for Insurance Companies

Since the pandemic started, customer contact has shifted more and more from offline (physical stores) to online (web, apps, etc.) In this context, customer support DX is becoming increasingly important to turn customer contact that isn't face-to-face into an equivalent opportunity.
In this session we will introduce case studies of regional banks that have used Helpfeel to realize customer support DX, improve customer satisfaction, and enhance operational efficiency.

Ginco：Future vision of Web3 business realized by Ginco's infrastructure services

GMS：Save those without financial access. -What is GMS's financial inclusion mobility finance service?-

GMS is a global startup that offers FinTech services focused on financial inclusion. Our services create opportunities for hardworking individuals to access auto loans in four different countries, including Japan. We have partnered with approximately 20 financial institutions to address both national and regional challenges. Over the past three years, we have generated 20,000 auto loan applications in Japan.
During this session, we will present our previous case studies and discuss our collaborations with financial institutions. Additionally, we will delve into our data-driven approach to promoting financial inclusion."

Helpfeel： How regional banks use the innovative self-service tool Helpfeel to realize customer support DX

Since the pandemic started, customer contact has shifted more and more from offline (physical stores) to online (web, apps, etc.) In this context, customer support DX is becoming increasingly important to turn customer contact that isn't face-to-face into an equivalent opportunity.
In this session we will introduce case studies of regional banks that have used Helpfeel to realize customer support DX, improve customer satisfaction, and enhance operational efficiency.

TRUSTDOCK Inc. ：Future od self-authentication by digital ID wallet using Individual Number Card

Credit Engine CO., LTD：The digitalization of lending and debt collection supported by CE Online Lending Platform

G.U.Technologies Inc.：Next-generation financial business created by "Stablecoin compliant with Japanese law" to be issued by domestic banks

LeadInX Inc.：SoftBank Group Companies Aim to Realize a New Insurance Experience and the Necessity of Digital Technology

Among the SoftBank Corp. group companies, our company Leadinx, which is responsible for InsurTech business, is working to improve the value of insurance services and to make insurance services even easier to use and more reliable than they are now. In order to provide customers with an unprecedented UX, the power of digital is indispensable. We will introduce the digital value that Leadinx provides and the new UX of insurance that can be realized through that value, based on case studies.

: Masatoshi Takahashi Head of Business Development, dacadoo Japan

Masatoshi joined dacadoo Japan in April 2021 and is currently in charge of Business Development in Japan.

After graduating from university, he joined a Japanese securities company. He then moved to an Australian IT venture company, where he oversaw sales, implementation, and customer support for financial accounting systems.

In 2000, he moved to the financial division at PwC Japan. He has consistently worked with financial institution clients at several foreign and IT consulting firms, helping them formulate IT strategies, support business reforms, and assist in the integration of financial solutions.

: Muuto MorikawaCEO, Ginco Inc.

He started a business in blockchain industry while he was studying in Kyoto University, then he founded a company "Ginco Inc." in Dec-2017. Ginco has been supporting the creation of Web3 businesses utilizing Crypto-currency, NFT and Security-token, mainly providing wallet-service to crypto-asset exchanges(CEX)

: Tokushi NakashimaCEO/President, Founder, Global Mobility Service Inc.
Director, Fintech Association of Japan

Established Global Mobility Service Inc. in 2013 to provide financial inclusion FinTech services. At the G20, GMS was selected as an "International Business Case that Contributes to Sustainable and Inclusive Growth".

: Isshu RakusaiCEO, Helpfeel Inc.

With the aim of creating human-like software, we developed an intellectual production application "paper copi" and recorded sales of billons. After completing the master's program at Keio University Graduate School of Media and Governance, he moved to the United States in 2007 to establish Nota Inc., developing apps and the web for the world.Engaged in application and web development in the global market and succeeded in business. The current overseas sales ratio is over 30%. 2003 IPA Unexplored Software Creation Project Super Creator certification.

: Shinya SaekiDYNATREK, Inc.

: Takahiro ChibaCEO, TRUSTDOCK Inc.

CEO of TRUSTDOCK Inc.
He is the founder of KYC as a Service, a suite of digital identity and eKYC APIs that comply with various regulations.
He is a frequent speaker and lecturer in the field of KYC and digital identity at events sponsored by the Ministry of Economy, Trade and Industry, the Financial Services Agency, and the Bank of Japan.

: Kenichiro NiiroDirector COO, Credit Engine CO., LTD

: Daimei InabaCEO, G.U.Technologies Inc.

Graduated from the Department of Mathematics, Faculty of Science and Engineering, Waseda University, and completed the Financial Strategy Course (MBA), Graduate School of International Corporate Strategy, Hitotsubashi University.

After working as a corporation at a major commercial bank, he was in charge of credit risk model/AI development and solution planning and development for banks at The Risk Data Bank of Japan, Ltd. In recent years, he has been engaged in the development and provision of account information dynamic analysis solutions.
Participated in 2020 G.U.Labs.

Co-authors: “Era of SME Rating Acquisition”, “Artificial Intelligence and Bank Management” (Financial and Financial Situation Study Group)

: Jumpei MiwaSenior Expert, Product Division - SaaS, Recruit, Co.Ltd.
Kunitachi Liberal Arts, Inc. CEO

Jumpei Miwa joined Recruit Co., Ltd. in 2021 and engages in finance-related SaaS business. Along with this, he runs the research firm, Kunitachi Liberal Arts Inc as its CEO. Before this, he served for the financial regulators and supervisors in Financial Services Agency Japan (JFSA). He has undertaken senior roles in JFSA, such as Assistant Commissioner for Innovation and Sustainable Finance, and Director, FinTech and Innovation Office etc. He also engages in Director, FinTech Association, an initial contributor of BGIN, a member of CGTF, a lecturer of Graduate School of Tokyo Tech and Independent Executive at the insurance startup. He started his profession with J-EXIM (currently reorganized as JBIC) in 1999.

HallA	HallB







12:00-12:30 Symposium Demo Stage A dacadoo：Digital Health Technology Innovation for Insurance Companies Masatoshi Takahashi Head of Business Development, dacadoo Japan Speaker Masatoshi Takahashi Head of Business Development, dacadoo Japan Ginco：Future vision of Web3 business realized by Ginco's infrastructure services Speaker Muuto Morikawa CEO, Ginco Inc. GMS：Save those without financial access. -What is GMS's financial inclusion mobility finance service?- Speaker Tokushi Nakashima CEO/President, Founder, Global Mobility Service Inc. Director, Fintech Association of Japan

















16:40-17:20 Symposium Demo Stage B Helpfeel：How regional banks use the innovative self-service tool Helpfeel to realize customer support DX Speaker Isshu Rakusai CEO, Helpfeel Inc. DYNATREK, Inc.：DX promotion through data utilization and in-house production ~ Introducing data integration and utilization tool 30 regional banks use ~ TRUSTDOCK：Future od self-authentication by digital ID wallet using Individual Number Card Speaker Takahiro Chiba CEO, TRUSTDOCK Inc.